Team Member

Qualifications

• Demonstrate excellent interpersonal skills and be receptive to feedback.
• Basic knowledge of food safety and hygiene practices.
• Be a dependable team player.
• Able to work in a fast-paced environment with enthusiasm and a positive attitude.

Responsibilities

• Create an engaging guest experience with friendliness and attentiveness.
• Report to work as scheduled, on time, and prepared.
• Take orders on the POS, handle cash and digital transactions.
• Prepare food and beverages to standard recipes with accuracy, efficiency, and quality while adhering to all food and health safety guidelines.
• Keep all areas of the store clean at all times of business operation.
• Work collaboratively with other team members to ensure smooth operations.
• Stay informed about menu items to best assist customers.
• Be flexible and open to performing tasks, both expected and unexpected, that arise during each shift.

General Manager

Qualifications

• Be able to work full time.
• Strong leadership skills with the ability to motivate a diverse team.
• Exceptional organizational, interpersonal, and multitasking skills.
• Knowledge of local health and safety regulations; obtain and maintain Food Handler Certification as required by the state.

Responsibilities

• Oversee day-to-day operations of the business under the guidance of the Director of Operations.
• Exemplify and enforce adherence to safety and sanitation standards.
• Train staff to follow café protocol and provide ongoing support and development for all team members while nurturing a positive and collaborative work environment.
• Monitor and manage inventory levels and anticipate store needs daily.
• Uphold excellent guest service and resolve inquiries and/or complaints professionally and empathetically.
• Actively engage with the local community to enhance Sulbing’s presence.